Shipping policy

All orders are processed within 1-3 business days after receiving your order confirmation email. This does not apply to custom orders.  When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.  Please allow 48 hours for the tracking information to become available.

RETURN POLICY

We proudly offer FREE RETURNS on all U.S. orders! We are so confident in our products and know you will love them, but know that sometimes things just don't work out!

We reserve the right to refuse returns that show sign of wear and tear or do not meet the above criteria.

Items On Sale can not be returned.

DAMAGED/FAULTY ITEMS

Once items have been shipped, they become the property and responsibility of the purchaser.  If a product is damaged in transit or is misplaced, it is the purchaser's responsibility to liaise with the shipping carrier.

Please send picture of damaged product within 7 days.  We will work quickly to give a refund for the merchandise in form of a store credit, replacement or back to original payment form upon request.

LOST PACKAGES

We are not responsible for lost packages. The customer is responsible to correspond with the shipping carrier for assistance.

ORDER CANCELLATIONS/CHANGES

If you wish to cancel your order, we can do so as long as the order (has not been prepared if it is a custom order) or not yet shipped.